FAQ | AI Assist Technologies

FAQs

What is AI Assist?

AI assist refers to the use of artificial intelligence to support individuals by enhancing their ability to communicate, navigate, and interact with the world. It can provide voice-guided assistance, recognize objects and environments, translate speech or text in real time, and automate tasks—empowering users to live more independently and confidently across a range of physical, cognitive, and sensory challenges.

Who can benefit?

AI assistive devices are designed to support everyone, but they offer the greatest impact for individuals with disabilities and NDIS participants—enhancing independence, communication, and daily living. These technologies can significantly improve quality of life by making everyday tasks more accessible, intuitive, and empowering.

How do your products work?

Our products combine smart hardware and adaptive software that connect via mobile data to a cloud-hosted AI network, enabling real-time assistance, environmental awareness, and seamless integration with user-specific accessibility tools.

Are your solutions customizable?

Yes—our core products are designed to be versatile across a wide range of applications. Where required, we offer tailored customizations to meet individual needs, particularly for users with specific accessibility requirements. Please note that custom development may attract additional costs depending on the scope and complexity of the solution. We're happy to discuss options to ensure the best fit for your environment

Is product support available?

Yes, we offer dedicated customer support for all AI Assist Technologies products. In addition to standard assistance, select products may include access to paid support packages tailored to specific usage needs. We also offer subscription-based access to AI networks for enhanced functionality, ongoing updates, and priority support. Please contact us to discuss the best support options for your environment.

How to get started with AI Assist?

To begin your journey with AI Assist Technologies, visit our website to explore our range of products and services tailored to enhance accessibility and independence. For enquiries, purchase requests, or support, please contact us directly. If you have specific needs that aren’t currently addressed by our existing solutions, we welcome the opportunity to discuss potential research and development pathways to create custom assistive technologies that meet your community requirements.

Is a subsidy available for AI Assist products?

Government funding, including support through the National Disability Insurance Scheme (NDIS), may be applicable for eligible individuals. Access to funding is subject to current NDIS guidelines and approval processes. We recommend discussing your specific needs with your NDIS planner or support coordinator, and contacting us if you require documentation or assistance with your application.